When you collect your new glasses we will give you advice on how to use your glasses, how to clean them and ensure you are totally happy with them.
Our service doesn’t just end upon collection, we encourage you to return to have any adjustments made to your frames so that you get the best vision and comfort from them.
It is essential that your spectacles fit comfortably and securely to give you the best vision, especially if you wear bifocals or varifocals. Frame adjustment is a skill that takes time to perfect – time will be taken at the collection of your new spectacles to ensure this and we are always happy to adjust your frames whenever required, free of charge.
Many repairs can be carried out on the premises, often while you wait. If your lenses are in good condition but the frame is looking a little tired we can clean the frame or change the nose pad and tips to prolong the life of your spectacles.
Some repairs do require expertise or equipment and in this case we send the frame to a specialist. Estimates are always given and repairs completed usually within a week.
If you are entitled to an NHS Examination we are able to domiciliary visits through the NHS, if not we can offer our services privately. The charge for us to visit you at home is £70.
We do advise that it is in the patient best interest to come in to the practice for an examination if at all possible.